Terms & Conditions

Loan Form

A Loan Form must be completed for each carrier you borrow with your full name, address and contact details, loan charges, deposit values, return method and due date. A printed copy of these Terms and Conditions, including details of your hire will also be completed for you to keep.

Your personal details will be kept in accordance with the Data Protection Act 1998, and will only be used to contact you in relation to your loan and occasional Sling Library events or promotions.

Loan Cost and Duration

All carriers are lent subject to availability, condition and suitability.Subject to availability up to 3 carriers may be borrowed at one time. This may be limited to no more than 1 of each carrier type. Once a carrier is returned another loan may be made.

The standard loan period is 1 month. Each carrier loan costs from £6 for up to 1 month. The minimum charge for any loan is £6.

At our discretion you may arrange to borrow a carrier for a shorter or longer period. For additional days beyond the normal 1 month period that have been fully agreed on the loan form in advance we charge from £0.30 (5% of the 1 month rate) per day or from £1.50 per week (25% of the 1 month rate).

Deposit

A fully refundable deposit is required for each loan. The deposit amount is dependent on the value of the carrier or accessory being borrowed and will be returned in full following the timely return of the carrier or accessory undamaged with all instructions and any additional accessories.

The replacement of any lost carriers, accessories or instructions will be paid for out of your deposit. Charges for missing instructions will be between £2 (for photocopied instructions) to £12 (for the most comprehensive booklets). Charges for lost components will be equal to replacement cost (including any postage costs). Charges for items damaged beyond normal wear and tear will be judged on a case by case basis.

At our discretion, deposits may be reduced or waived for active members of the Cornwall Natural Parenting & Slingmeet facebook group or longstanding regular attendees of CNP slingmeets.

Payment Methods

Loan costs are payable by cash or gifted Paypal payment. For renewals, bank transfers are also acceptable.

Deposits may be given as cash or separate Paypal payment (or bank transfer if made in advance), and are refunded by the method given.

Reservation Requests

At our discretion (and under exceptional circumstances only) it may also be possible to reserve a carrier. Again, this is entirely at our discretion and please be aware that we are not usually able to grant reservation requests. You will be asked to complete a loan form and pay the hire fee for 1 month in advance. The carrier will only be reserved if this payment has been received and acknowledged by us. You will be able to collect the carrier subject to when it is next available and as agreed in advance. We cannot offer guarantees for when carriers will become available, but will do the utmost to provide you with the best availability information available. If you cancel a reservation, your loan fee will not be refunded, but can be used as credit towards any future carrier loan.

Late Returns

If you return your carrier late we will charge from £0.60 per day late fees (or twice the daily rate for the carrier) for every day past the agreed returns due date until the date that you contact us and agree a resolution. These fees will be deducted from your deposit.

It is often possible to renew your loan for an additional 1 month period (unless the carrier has been reserved), with payment made by gifted Paypal or bank transfer.

Under adverse or unforseen circumstances we may reduce or waive fines for late returns as long as the late period is less than 7 days and has been fully agreed by us before the end of the loan period.

If we do not hear from you within 30 days from the date of your agreed return date we will consider the carrier lost and keep your full deposit.

If you are unable to return your carrier by the agreed date due to Library staff illness or holidays, we will extend your loan period for free and agree a new returns due date with you.

Returning and Posting Carriers

Returns can be made during Library open hours or at other times at a Sling Meet following a prearranged agreement to attend or by prior arrangement to meet at a mutually convenient location. If this is not possible the carrier and instructions may be returned by post to arrive on or before the returns due date.

Please contact us by email to return carriers and instructions by post and we will give you an address to post to.

The carrier is returned by post at your own cost and risk (we advise that you use Recorded or Special Delivery and retain proof of postage). Please ensure you allow sufficient time for the carrier to arrive by its return due date.

Please ensure that the carrier, instructions and any accessories are packaged appropriately – we prefer that you ‘double-bag’ the carrier and write both addresses on both layers.

Condition of the Carrier

All carriers are checked before lending to ensure that they are in good condition and working order. The borrower may check the condition of the carrier prior to the start of the loan and must confirm on the loan form that it is in working order.

It is the borrowers responsibility to check over the carrier before every use. Check all buckles, hems and seams ensuring that there are no tears, breaks, cracks or holes. If any damage is discovered, please stop using the carrier immediately and contact us.

Safe Use of Carriers

All carriers are extremely safe when used properly, however misuse can cause injury to yourself or your child. It is your responsibility to ensure that you are using the carrier correctly and that your baby or child is safe at all times when using the carrier. Cornwall Sling Library cannot be held responsible for any accident that results in injury or death whilst the carrier is in your care.

All carriers are provided with instructions for safe use. If, for any reason they are not supplied, it is the borrower’s responsibility to ask for a copy of the instructions. On occasion, we may only be able to provide you with an online link to manufacturer’s instructions; in this case, we will also give you printed instructions for a similar carrier. For convenience, links to a web page or pdf copies of instructions for all of our carriers may be found on the Library Stock page.

The borrower must read all safety, use and care instructions provided prior to using the carrier. Carriers must only be used in accordance with the manufacturer’s instructions, though where there is a choice we may recommend particular carrying methods or positions.

We suggest that after familiarising yourself with the instructions given you then practice using the carrier with a doll/teddy or cushion/pillow so that you get used to the tying/fastening/adjusting methods.

Always ensure that you seat your child correctly in the carrier and check any knots regularly as children do not stay still and straps and wrap passes can move or become loosened.

If you feel any pain while carrying your child, change the carrying position or remove the carrier.

If you are unsure about anything you read in the instructions, are not sure what you’re doing or are at all concerned, please ask us. We can point you in the direction of lots of helpful sites to give you tips to make sure you’re getting the best out of the carrier and using it safely.

Care of Carriers

Under no circumstances is it permitted to smoke whilst wearing or holding the carrier. Please inform us if you are a smoker, or if there is a smoker in your home as we will need to carefully launder the carrier after it is returned. Smoking is known to increase the risk of cot death for babies, and these risks have also been linked to babies being in close contact with clothing or objects contaminated with smoke particles.

We cannot guarantee that there are no marks on the carriers we lend. Carriers are spot-cleaned regularly and/or laundered as appropriate when the lending schedule allows. If you would prefer to use a freshly laundered carrier please request this before you borrow. Please return your borrowed carrier in a clean condition.

For soft carriers (wraps, slings and asian styles) please spot clean any marks and more soil-prone areas (e.g. on straps and top edges) when they occur using liquid detergent/washing up liquid and water. If necessary wash the carrier before returning it using a non biological liquid detergent and washing cycle suitable for delicates. Protect rings by putting a sock or similar over them, held on with an elastic band. If you are at all unsure please contact us before laundering the carrier. It is not necessary to launder a carrier simply because you have used it if it is not soiled, in fact we would prefer you do not.

For soft structured carriers, framed carriers and anything with significant padding, structural elements or buckles please avoid putting in the washing machine. Do spot clean any marks when they occur using washing up liquid or liquid detergent and water, and ensure that straps and areas where baby may suck or chew the carrier are clean before returning.

We cannot guarantee that there are no animal hairs on our carriers, but we ask that all carriers are kept away from pets to mimimise this possibility. If you are very allergic to animal hairs, please request that the carrier be laundered before you borrow it to help reduce any potential reaction.

Food and posset marks are expected when carrying children, but please keep the sling away from anything that may stain more permanently (oil, paint, pens, etc.), or anything that might damage it (scissors, velcro, keys in your bag, fire, etc.). The cost of damage beyond normal wear and tear may be removed from your deposit.

All slings, carriers, instructions and accessories remain the property of Cornwall Sling Library at all times, and all loans are subject to availability and our discretion. Our librarians have put some of their personal collection into the Library Stock; these slings may be removed at any time.